When
will my server renew?
Your server will automatically renew
every month.
Do you accept
PayPal as payment?
Unfortunately we do not. If you have
a PayPal Credit Card then you may
pay with that.
Do
you have 30 days money back guarantee
for your plans?
Web-Mantra does not have a 30 Day Money
Back Guarantee. The reason for this
is we already offer a service with
the lowest risk possible. This would
also leave the gate open for Spammers,
Dos Attackers, Port Scanners, IP Hijackers
and the list goes on. They would essentially
take advantage of us if we had a test
drive or a 30 day money back guarantee.
Its no hassle hosting. No Contracts
so its virtually no Risk! Just try
us one month and if you dont like
it then you can simply walk away.
That is the beauty of it! Monies paid
are for services rendered by Web-Mantra
for that month.
Are
there any hidden fees with your Servers?
No, there are no hidden fees. The
only way the price will fluctuate
if you go over your bandwidth allotment
per month or add any additional services.
Is
there a sales tax if I order the server?
You should not be subject to tax unless
you are in the State of Ohio. and
TAX rate is 6.75%
What
are your payment options?
We only have the ability to accept
Visa, Amex, Discover and MasterCard
at this time. We are working diligently
to get more options added but at this
time, we are limited to above. We
Provide Invoices Online.
How
do I cancel my server?
You will have to Login in to Customer
Portal and find the server which you
want to cancel and follow the cancellation
instructions. You can cancel your
server at any time but make sure that
you cancel your server 3 days before
billing date. And your server will
be taken offline on Next Billing Date.
And all other associated service will
be cancelled on that day only. At
the time of cancellation and there
after you will not charged any amount
for next billing Cycle for that server
and associated services.
How
do I change my address or e-mail information?
To update your information, just login
to Customer portal and modify the
profile. you can not modify your company
name from that section for changing
company name you will have to create
support request.
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